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OUR TEAM IS YOUR TEAM

We pride ourselves on our reputation - we've been building strong relationships since 1996. Browse our capabilities and learn how CTC can complement and extend your team's strengths.
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ABOUT CTC

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For almost 3 decades, CTC has been creating compelling medical content to effectively communicate with busy HCPs.

Our team is made up of driven, transparent, resourceful, and supportive members who are committed to success.

JOIN OUR TEAM

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If you value a supportive culture where initiative, resourcefulness, and drive are rewarded, you'll feel right at home here.

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SUSTAINABILITY

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In partnership with veritree, we are dedicated to fostering a sustainable future by rejuvenating vital landscapes essential for our planet's wellbeing.

We plant 10 verified trees for every quote we publish, and an additional 40 trees once we kick off a project with you.

Med Ed workflow platform

Reduce the admin.
Reveal the impact.

CTC Connect brings field requests, onsite QR sign-in, evaluations, and real-time analytics into one seamless system — designed specifically for Medical Education teams.

40% reduction
in field admin per program*
3x increase
in eval capture
1 place
for everything from request to ROI

*Representative outcomes from CTC programs. Exact results vary by team and portfolio.

Scroll to explore

Why CTC Connect

The operational burden is stealing time from field teams.

Medical education demand is rising, but the workflows behind it haven’t kept up. Field teams, HCPs, and Med Affairs all face rising pressure — with systems that were never built for modern MedEd delivery.

60–70% of field time is lost to admin

Field & MSL teams spend more time managing logistics than advancing education.

  • Sales reps: only 30–38% of time is customer-facing
  • 60–70% of time goes to admin, routing, and approvals
  • MSLs spend ~40–50% of time on documentation & alignment

70%+ of HCPs learn through mobile

HCPs expect frictionless, mobile-first workflows — especially on-site.

  • 70% use mobile during work for education
  • 75% of events are in-person, not virtual
  • HCPs expect sign-in & evaluation in seconds

90% of leaders need better analytics

Compliance and outcome expectations have increased — but reporting hasn’t.

  • Med Affairs must demonstrate knowledge / competence impact
  • 90%+ of leaders require better analytics on HCP engagement
  • Manual, disconnected workflows limit program effectiveness measurement

*Sources: Sales Benchmark Index, HubSpot Research, MAPS Global Survey, AMA Digital Health Study, CTC data.

The Platform

One system. Three tightly-connected modules.

Built on a modern stack (HubSpot CRM + n8n automation + custom front-end) to give you scale, governance, and flexibility.

Field Support Portal

A dedicated workspace where field teams submit and track MedEd requests. Automated routing, standardized forms, and clear approvals — all in one place.

  • Configurable request templates
  • Automated hand-offs & notifications
  • Full audit trail

InTheRoom

Onsite QR sign-in and evaluation flows optimized for live events. No apps, no logins — just fast, compliant data capture from HCPs.

  • Single QR for sign-in & evaluation
  • Mobile-first forms
  • Supports in-person, hybrid, & virtual

Connect Insights

Real-time dashboards surface what your programs are actually delivering: reach, quality, and learning impact across speakers, regions, and formats.

  • Knowledge & confidence shifts
  • Engagement & follow-up signals
  • Program & portfolio-level ROI

Connect in action

See the platform across field, onsite, and insights.

Scroll to walk through the core workflows.

CTC Connect overview

Connect in action

Field to onsite to insights — in one flow.

Field teams submit requests through the portal, onsite QR flows capture sign-ins and evaluations, and Connect Insights surfaces the impact.

  • Field Support Portal for structured requests & approvals
  • InTheRoom QR flows for sign-in and evaluations
  • Connect Insights dashboards to show ROI and learning impact
Field Support Portal overview New event request form Support conversation with CTC agent InTheRoom session picker InTheRoom sign-in InTheRoom evaluation form Mobile session picker Event analytics dashboard
Field Support

Field Support Portal overview

Central hub for all MedEd requests. Field teams see exactly what’s happening across their programs in one place.

  • Portfolio view of decks and events
  • Clear status indicators for each request
  • Designed specifically for reps and MSLs
Field Support

Create a new event request

Structured intake for new programs — aligned with your brands, rules, and compliance requirements.

  • Guided form for key event details
  • Built-in guardrails for approvals
  • Removes email chains and ad-hoc decks
Field Support

Live support conversation

Reps and MSLs talk directly with CTC in the context of each event — no separate ticket tool or inbox to manage.

  • Threaded conversation per event
  • Decisions and clarifications in one place
  • Email replies stay attached to the thread
InTheRoom

Session picker (onsite)

At the event, HCPs confirm the right session on a clean, branded interface before sign-in.

  • Session list tuned to the specific deck
  • Clear date, time, and speaker context
  • Optimised for quick choices onsite
InTheRoom

Digital sign-in

HCPs sign in on their own device in seconds — with fields aligned to your compliance requirements.

  • Clean, mobile-friendly form
  • Session and deck automatically linked
  • Replaces paper sign-in sheets entirely
InTheRoom

On-device evaluation

Evaluations run directly after the session, capturing the metrics you care about for quality and impact.

  • Configurable question sets per program
  • Mobile-first, low-friction UI
  • Feeds directly into Connect Insights
Mobile

Mobile session picker

The same InTheRoom experience on a phone — built for thumbs, not keyboards.

  • Single QR to this mobile view
  • Session confirmation in one tap
  • Consistent simple experience on any device
Insights

Event analytics & impact

Portfolio-level view of attendance, engagement, and learning — all connected back to your specific decks and events.

  • Knowledge & confidence deltas
  • Speaker / topic comparisons
  • Exportable views for internal and external decks

End-to-end

Supports the full Medical Education journey.

  1. 1. Field request

    Reps or MSLs submit program requests through the Field Support Portal.

  2. 2. Review & approvals

    Med Affairs, Compliance, and Accreditation partners review within a governed workflow — with clear visibility and timestamps.

  3. 3. Event setup

    Sessions, speakers, and logistics are configured once and synced to onsite sign-in and evaluation flows.

  4. 4. Onsite execution

    HCPs scan a QR code, sign in, and complete evaluations in seconds.

  5. 5. Data consolidation

    Attendance, responses, and follow-up requests sync to your CRM instantly — no rekeying. Option: Custom integration with your company CRM for real time data sync.

  6. 6. Insights & ROI

    Dashboards reveal knowledge change, confidence lift, and engagement quality across your MedEd portfolio.

Next steps

See CTC Connect on top of your real programs.

Share a recent or upcoming initiative, and we’ll walk you through how Connect reduces admin and reveals more impact across field, Med Affairs, and HCP experience.